Phase One: Initial Phone Call
Gather customer information.
Discuss project scope in preliminary detail.
Answer initial customer questions.
Determine if it is a fit to set up an initial consultation.
Phase Two: Introductory Meeting
Discuss the client’s wish list and Inspirational images in further detail.
Detail features about the project: le. 10 Ft ceilings, Glass railings, stone cladding, open concept, etc.
Gather information about the existing house conditions, lot size, access, etc.
Initial budget and timelines discussion.
Review RS homes portfolio.
Phase Three: Site Visit Meeting
Renovation: Site walkthrough to review scope of work in more detail, confirm measurements, structural elements, and any issues.
Take photographs.
Discuss key project timelines.
New Build: Client’s can visit some of RS Homes’ projects that are currently under construction to get a sense of quality and discuss ideas.
Phase Four: Sign Agreement
Client’s will review and finalize the RS Homes contract which will outline the entire scope of work and would include subsequent schedules of: Scope of Work, Finish Allowances, Extra’s, Payment schedule, Warranty, etc.
Phase Five: Initial Design Consultation
Client’s will meet with our Architect to discuss initial parameters about the project.
Architect will review the client’s survey, site documentation, and inspirational images to get a better understanding of the client’s style and the types of features they want to achieve.
Rough-sketches of layouts and elevations to get a solid grasp of the project.
Initial zoning by-law review will be completed and permitting timelines discussed.
Phase Six: Design Development Meeting
Design meeting to finalize the design including all plans, elevations, and site plan.
Preparation of 3D computer generated rendering.
Further client meeting and correspondence.
Phase Seven: Construction Plans and Budget Meeting
Meeting to include client’s and senior Project manager to discuss the updated budget based on the Architectural plans as to date.
If needed, revisions to the drawings to be discussed to adhere to the original budget.
Ideas and suggestions to the structural, mechanical, and architectural drawing package in order to remain on-budget.
Review of overall costs and finish selections.
Review of any construction related issues that may affect timelines, ie. Access, shoring, dewatering etc.
Following drawing package approval and final budget sign-off, Building permits will be submitted.
Phase Nine: During Construction
Constant communication through Builder Trend project management software where clients can view progress pictures and descriptions.
Office and site meetings to discuss key milestone completions and overall schedule.
Site visits from Architect, Engineer, and building inspectors to confirm structural elements.
Phase Ten: Post Construction Service
Final cleaning and presentation.
Final client package turnover complete with all drawings, documents, payment receipts, and sign-offs.
Final review of warranty and inclusions.
Continuous service work and communication during the entire warranty period.
Annual site visit to make sure all mechanical systems are working correctly.